FaxPress Premier WebHelp: Admin Guide > Appendices > Compliance

Appendix: Agency Compliance

Other Related Topics...

This appendix contains important notices about the FaxPress Enterprise FCC and Telephone Company compliance, Ringer Equivalency Number, Industry Canada information, as well as safety warning messages and considerations.

FCC Part 15 Warning

The FaxPress Enterprise USA units generate, use, and can radiate radio frequency energy and, if not installed and used in accordance with this manual, may cause interference to radio communications. These models have been type tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.

FCC Part 68 Information

The FaxPress Enterprise T1 models comply with Part 68 of the FCC Rules. An FCC Part 68 label is located on each of the FaxPress Enterprise modem boards. Castelle FaxPress products comply with Part 68 of the FCC Rules.

The FaxPress Enterprise T1 contains a T1 board. The Part 68 label on the T1 board contains the FCC Registration Number ( EBZUSA-31207-XD-T). If requested, this information must be provided to your telephone company.

The Ringer Equivalence Number (REN) is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

Connection of a FaxPress Enterprise T1 USA unit to the public telephone T1 network requires interface via an FCC Registered CSU/DSU or PBX.

FaxPress Enterprise USA cannot be connected directly to the Public Switched Telephone Network (PSTN.) The connection from the CSU/DSU or PBX to the PSTN should be made by using standard modular jacks as shown in the table below. The telephone plugs and/or jacks used must comply with FCC Part 68 Rules.

System Port Identification, Facility Interface and Service Order Codes

Port

Facilities Interface Code

Service Order Code

Network Jacks

Ringer Equivalence Number

 

 

T1

 

 

6.0P

04DU9.BN

04DU9.DN

04DU9.1KN

04DU9.1SN

04DU9.1ZN

 

 

RJ48C

 

 

N/A

Europe Telecommunication Compliance

The FaxPress Enterprise E1 models contain Eicon fax board(s). The fax board complies with European CE TBR4 telecommunication standard based on Eicon's self declaration. The fax board also complies with the FCC part 68 telecommunication standard based on the FCC labeling ID number US:E3SDDNAN800-810 and Eicon's self Declaration of Conformity. The fax board also complies with the Industry Canada's IC CS-03 telecommunication standard based on Eicon's self Declaration of Conformity and the board's IC Label #872A-800810.

Rights of the Telephone Company

If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service.

Electrical Safety Advisory

We recommend the installation of an AC surge arrestor in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources.

Any replacement of fuses should only be done by service personnel.

Proper AC source grounding, and grounding circuit continuity are vital for safe operation

Use only the 3-wire, 3-terminal power cord provided for the FaxPress Enterprise units.

To preclude the possibility of electrical shock, do not ever remove the FaxPress Enterprise chassis.

Safety Warning Messages

To prevent damage to the FaxPress Enterprise system board, it must be handled with care. The following measures are generally sufficient to protect your equipment from static electricity discharge:

When handling the system board, use a grounded wrist strap designed for static discharge elimination and touch a grounded metal object before removing the board from the antistatic bag. Handle the board by its edges only; do not touch its components, peripheral chips, memory modules or gold contacts.
When handling processor chips or memory modules, avoid touching their pins or golden edge fingers. Put the value communications appliance system board and peripherals back into the antistatic bag when not in use or not installed in the chassis.

Some circuitry on the system board can continue operating even though the power is switched off. Under no circumstances should the Lithium coin cell used to power the real-time clock be allowed to be shorted. The coin cell can heat under these conditions and present a burn hazard.

To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Attention : Pour reduire les risques d'incendie, utiliser uniquement des conducteurs de telecommunications 26 AWG au de section superleure.

This guide is for technically qualified personnel who have experience installing and configuring system boards. Disconnect the system board power supply from its power source before you connect/disconnect cables or install/remove any system board components. Failure to do this can result in personnel injury or equipment damage.

Avoid short-circuiting the lithium battery; this can cause it to superheat and cause burns if touched.

Do not operate the processor without a thermal solution. Damage to the processor can occur in seconds.

Rack Mounting Safety Considerations

When rack mounting a FaxPress Enterprise unit, consider the following:

Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum rack ambient temperature of 50 degrees Celsius.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. Mounting the equipment with a tray is highly recommended.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

Important Information for Canadian Customers

The FaxPress Enterprise complies with the Industry Canada rules. An Industry Canada label is located on the T1 board of the FaxPress Enterprise unit. The label on the T1 board displays the Industry Canada Registration Number IC:885 7969 A.

The FaxPress Enterprise E1 models contain Eicon fax board(s). The fax board also complies with the Industry Canada's IC CS-03 telecommunication standard based on Eicon's self Declaration of Conformity and the board's IC Label #872A-800810.

The Canadian “Industry Canada” label identifies certified equipment. This certification means that the board meets certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, make sure you are permitted to connect to the facilities of the local telecommunications company. You must install the equipment using an acceptable method of connection. In some cases, you may also extend the company's inside wiring for single line individual service by means of a certified connector assembly (telephone extension cord). You should be aware, however, that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should make sure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Load Number

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or individual sending the message and the telephone number of the sending machine or such business, or entity, or individual.

In order to program this information into your fax machine, please refer to Creating Cover Pages or Advanced Functions for instructions on including date and time and identification parameters.

Warranty Assistance

The FaxPress Enterprise does not contain any user serviceable components. DO NOT DISASSEMBLE THIS EQUIPMENT.

Contact the Castelle Customer Service Department for any assistance involving the information in this chapter, or for repair or warranty information on your FaxPress Enterprise.

Attn: CUSTOMER SERVICE DEPT.

Castelle 855 Jarvis Dr., Suite 100

Morgan Hill, CA 95037

(408) 852-8080

French Safety Advisory

Déclaration FCC

Cet appareil est conforme aux normes exigées pour les appareils digitaux de Classe A, selon l'article 15 des réglementations FCC. Le fonctionement est soumis à deux conditions :

Cet appareil ne causera pas d'interferences nausives

Cet appareil doit accepter quelquonque interference reçue, même si celle-ci pourrait causer un disfonctionement.

Avertissement sur l'inscription CE

Cet appareil est de classe A. S'il est situé à l'interieur, il peut causer des parasites. Dans ce cas, l'usager doit prendre des mesures en conséquences.

Mesures de securité :

Tension

Le FaxPress Enterprise de Castelle fonctionne sur 90-250 volts et une source de cournant alternatif de 60/50 Hz. Ne pas le connecter à aucune autre source de courant.

Attention : Toujours debrancher le cordon d'alimentation de n'importe quelle source d'énergie avant l'entretien de l'appareil afin d'éviter tout risque d'éléctrocution.

Source de courant :

Le FaxPresss Enterprise de Castelle fonctione avec une source de courant monophasée.Le fonctionement à partir de sources de courant dont les deux conducteurs de courant sont porteurs d'éléctricité ( d 'une phase a l'autre sur un sytem a 3 fils) n'est pas recommandée.

Attention : Pour un fonctionement sans risque, brancher l'appareil sur une source de courant alternatif AC et s'assurer de la continuité de la base de circuit.

Cordon d'alimentation

Le FaxPress Enterprise est liste UL et vendu avec un cordon détachable à 3 fils avec une prise à trois becs afin de se connecter à la source de courant.

Attention : Utiliser seulement le cordon à trois fils vendu avec l'appareil.

Mise en garde

Pour éviter tout risque d'éléctrocution, de pas retirer le FaxPress Enterprise sans avoir débrancher le cordon de la source de courant alternatif auparavant.

 

FaxPress Enterprise & Enterprise Redundant WebHelp
Last Updated: 11/1/2007

E-mail this page

Castelle

855 Jarvis Drive, Suite 100

Morgan Hill, CA 95037

Toll-free 800.289.7555

Tel 408.852.8000

Fax 408.852.8100

www.castelle.com