Monitoring Fax Channel Usage

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Use the following procedure to monitor the usage levels of the fax channels on the FaxPress Premier server in real time. You can use the data in the Channel Usage Report screens to determine if you need to add more fax channels, or if you need to schedule faxing so the usage is more evenly distributed over time.

Check for levels of usage at the different times listed. The height of each bar indicates the percentage of channel capacity being used at the time shown below the bar. On the chart above, during the hour before ten o’clock in the morning, for example, 30% of the Total Fax Channel capacity of the FaxPress Premier server was in use.

Setting up High-Usage Alarms

You can monitor channel usage and set up maximum usage levels, at which notification can be sent to the administrator. To set up or configure these alarms, use the following procedure.

Select Enable the Channel Usage Monitoring Function. Then select the alarms you want to receive. The maximum total channel usage, maximum receiving channel usage, and maximum transmitting channel usage alarms allow you to set the maximum percentage of use for each enabled channel before an alarm is sent. For example, you can enable the total channel usage alarm, and set it to be sent when usage reaches 90% of capacity.

Use the Send alarm every text box to set the frequency at which repeat alarms will be sent when the alarm condition has been met.

Use the Alarm method checkboxes and text boxes to determine how the alarm will be sent; by a message box on the user’s screen, by a TrayFaxAlert, or by means of an email message.