FaxPress WebHelp: User Guide > Phonebooks

Creating Phone Books

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FaxPress phone books provide easy access to recipient fax numbers. There are four basic phone books groups: Personal Phone Books, Local Phone Books, Corporate Phone Books and Exchange and Outlook Contacts lists. The Local and Corporate Phone Books groups contain two subcategories: FaxPress Phone Books and External Database Phone Books.

FaxPress Phonebooks

The FaxPress Phonebooks are the internal phonebooks used by FaxPress. All Internal phonebooks can be imported and exported. FaxPress phone books can be managed from Local Phone Books, Personal Phone Books, and Corporate Phone Books. You can import, export and manually add users and groups to these phone books. The available file formats for importing into FaxPress Phone Books are: Standard Comma Delimited Files (*.csv), Custom Comma Delimited Files (*.csv), dBase Files (*.dbf) and ExportPH Files.

External ODBC Database Phonebooks

The External ODBC Database Phonebooks provide FaxPress access to your ODBC database phone books using an ODBC driver. The database can be many types, Microsoft Access, Microsoft SQL Server, or simply an Excel spreadsheet. You must have the specific ODBC driver loaded on your client machine to access these phone books through FaxPress database phone books. Database access is available through both Corporate Phone Books and Local Phone Books.

Personal Phone Books

Personal Phone Books are individual FaxPress phone books (per user) that are managed by the user and stored on the FaxPress server. These are available (because they are stored on the FaxPress server) to you no matter where you login to FaxPress. Your personal phone books are located under the Mailbox branch in the Personal Phone Books folder.

Local Phone Books

Local Phone Books are individual FaxPress or database phone books that are managed by the user and stored on the user’s desktop. These are only available if you login to FaxPress from your own workstation. Local Phone Books are managed through FaxPress under the Personal Folders branch in the Local Phone Books folder. To access these phone books There are two types of Local Phone Books (as with Corporate Phone Books):FaxPress Phone Books and External Database Phone Books.

Corporate Phone Books

Corporate Phone Books are shared by all users. They are created by the FaxPress Administrator or supervisor. They are accessed under the Corporate Phone Books branch for the general user. There are two different types of Corporate Phone Books, the FaxPress Phone Books and the External ODBC Database Phone Books. For more information on Corporate phone books, refer to the FaxPress Administrator Guide.

Exchange and Outlook Contacts

FaxPress provides Exchange and Outlook Contacts integration through FaxPress. The Contacts are managed through the email server or client. To access your Contact lists for sending a fax, change your phone books options in the FaxPress Personal Preferences to Exchange/Outlook. See Setting Personal Preferences.

Formatting Phone Numbers

You can configure FaxPress to automatically format phone numbers to include area codes, external line access, international codes, PBX codes and passwords. For more information on configuring dialing properties, refer to the FaxPress Administrator Guide.

If you would rather embed all the dialing rules in your phonebooks, the following phone number format information is provided

It is recommended that numbers have separators between the various parts.

Legal separators are:

A single or multiple space character(s)
A dash —
Brackets ()

Other, non numeric characters which may be in an entered number are:

$ (Dollar sign)— FaxPress replaces the PBX password with the dollar sign.
% — this can also be used for PBX password substitution.
# — by default this dials the # key like the one found on most phone keypads. This character can also be used as the separator character to indicate T.30 sub addressing.
* — by default this dials the * key like the one found on most phone keypads.
, (comma)— This inserts a 3 second pause in the dialing. No comma is needed in the PBX pre dial, there is already an implied pause.

 

FaxPress WebHelp
Last Updated: 9/12/2007

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